Support
Frequently Asked Questions
Answers to common questions about our products, orders and policies.
Are your products organic?
All of our botanicals are sourced from certified organic and regenerative farms whenever possible, and every batch is third-party tested.
Do you ship internationally?
We ship across South Africa. International delivery may be available on request — contact us for rates and timelines.
What's your return policy?
30-day money-back guarantee on all unopened products. If you're not thrilled, we'll make it right.
Are your products FDA approved?
Our facility is FDA registered and cGMP certified. Dietary supplements are not FDA approved, but we exceed compliance standards.
How long does shipping take?
Most orders arrive within 2–5 business days across major South African metros. Rural areas may take a little longer.
Can I track my order?
Yes. Once your order ships, you'll receive a tracking link by email. You can also use our Track Order page with your order number.